Our 2018 winter edition features a note from Angie on the history of the Super Service Award, tips for excellent customer service and how to get homeowners to call you back.
Our 2017 fall edition features a note from Angie on the importance of customer reviews, guidance on when and how to follow up with your customers once a job is complete and tips for handling negative reviews.
Our spring 2017 Toolbox features top tips for success on Angie’s List and understanding your customers, as well as information on getting more customer reviews.
Our winter 2017 Toolbox features top tips for success on Angie’s List and collecting reviews, as well as information on our Work With the Best Sweepstakes and tips to protect your business credit profile.
Our newly designed winter issues features news from around Angie’s List, tips on collecting reviews, 5 secrets homeowners want service pros to know, what lenders are looking for when applying for loans, and a sweepstakes for the chance to win and truck and tools.
Our fall issue of the Toolbox features news from around Angie’s List, a Q&A with CEO Scott Durchslag, business tips on social media and direct mail, winners of the 2016 Experts Photo Contest, a sweepstakes for the chance to win a new truck and tools, and more.
September marks President and CEO Scott Durchslag’s first anniversary with Angie’s List. We sat down with him to reflect on the past year, learn about his vision for the future and get to know the man himself.
Some call them midlife crises. Others, like Greg Doublestein, call them awakenings.
A lot of things have changed over the years, but a customer’s desire for a great service experience has remained constant. Angie’s List members are asked to grade on five specific areas when reviews are crafted.
So, you set up your Facebook and Twitter accounts, and took the first steps into the world of social media marketing. Now what?
More and more we carry our “lives” with us everywhere. We’re able to bank at any time through smartphones, work anywhere with laptops and tablets, and when Wi-Fi is not available, a personal hotspot can save the day.
Being smart about growing your business involves more than simply hiring the right people. Even more fundamental is the question of how big you want your small business to get, and in what directions you want to take it.
Flooded email inboxes. Digital ads popping up on your screen. Sponsored content on Facebook. Consumers are surrounded by digital marketing efforts daily. Break through the digital clutter with a tried and true marketing method: direct mail.
The way you respond to customer reviews tells members a lot about you and your business. Show them you value their feedback by using these best practices for writing effective and professional responses..
Reviews are a great way to showcase the quality work you do, but sometimes it can be a little intimidating to ask customers for feedback. Not to fear!
Dedicated to the businesses on Angie’s List, our latest issue of the Toolbox features news from around Angie’s List, the winner of Angie’s List Best Toolbox in America photo contest, how College Hunks Hauling Junk & Moving built their business, the essentials of your business’ SEO efforts and more.
EARLY INTO THE START OF THEIR BUSINESS, College Hunks Hauling Junk & Moving, Nick Friedman and Omar Soliman recognized the power of online reviews. Initially nervous about the scrutiny of consumer feedback, Friedman and Soliman decided to give Angie’s List a chance, hoping to improve business and build a solid reputation.
Christensen’s Clockworks won the first Angie’s List Best Toolbox in America photo contest. Congratulations to Eric and Link Christensen and office manager Chris Reid at the family-owned shop just outside Orlando, Fla.
SEO. Three little letters that, with a little work, can help your business get noticed by local consumers searching the Internet.
With the Internet readily accessible at our fingertips, consumers have an easier time finding the information they need before purchasing a service.
Many small businesses want to start marketing their services but don’t know what to do first. Before you begin, think about these important concepts.
The Angie’s List Toolbox is hot off the presses. Dedicated to the businesses on Angie’s List, this issue of our digital magazine features articles about how eCommerce benefits businesses, LeadFeed and more.
There are many factors that can affect an online review about your practice. Last time we discussed a few tips to make sure your office environment doesn’t end up with a poor score.
The Angie’s List Toolbox is a digital magazine for the businesses on Angie’s List. Check out the second issue to discover how to build your business’ awareness with Angie’s List, kick start your marketing plan, see the winning photos from our Experts Photo Contest and more.
That’s not so much the case when it comes to Angie’s List consumers and their reviews. In an Angie’s List Consumer Survey, 82 percent of member participants considered the most important information when evaluating service providers was their consumer reviews, followed by family and friend referrals.
At Angie’s List, we know reviews. They are great sources of feedback for your practice and help connect you to searching members.
It is not uncommon for children to feel anxious about seeing a doctor. Your littlest patients might worry about a painful shot, being temporarily separated from a parent or simply the unknown.
Rising temperatures mean rising energy costs. Is your business’ summer energy bill too hot to handle? Here are seven ways you can make sure you aren’t sweating it too much this summer, literally.
Many businesses across the country are taking advantage of solar energy to cut carbon emissions and reduce operating costs. Every two and a half minutes another business or home in the United States goes solar.
We all can use a better night’s sleep, especially health care professionals who need to stay sharp throughout their work shifts.
Does your office environment feel overwhelming? Discover some tips to create a less stressed practice.
Wouldn’t it be great if you checked your Angie’s List Message Center and saw a job request waiting for you? SnapFix is the revolutionary tool that does exactly that.
Breaking difficult news is one challenge many physicians face. Whether it’s regarding the patient’s personal health or giving a diagnosis to their family, finding the best ways to offer comfort and support can prove to be strenuous.
May marks the 20th anniversary of Angie’s List. In the past 20 years, we’ve learned a thing or two. Here’s our top 10 favorites to share...
Just because Earth Day and Keep America Beautiful Month happen to be in April, doesn’t mean your business can’t be “green” year-round. Here are a few tips to help the environment from your office.
When you register on the Angie’s List Business Center, you can access some great review tools—all for free. Everything from review forms to us collecting them for you, we’ve got you covered. We now have a new way for you to easily remind your customers about leaving a review, even those who aren’t members.
For almost 20 years, Angie’s List has helped millions of service providers and consumers connect to complete just about every home improvement project imaginable. Every project needs a service provider. Every service provider has a story to tell about his or her business.
Research has shown your customers and potential customers are using social media, you should too. You can transform your business’s social media presence from non-existent to expert status in just a few minutes every day. It is simpler to set up than you think and the rewards are limitless for your business. For your business, we’ve prepared a one-page Twitter tutorial ripe with relevant data, pro tips and Angie’s List resources to get your Twitter motor running.
With the internet being a major influence in decision making, isn’t it time you thought more about how your practice can reach out online? Consider the benefits of offering eCommerce to patients.
Nowadays, customers are using multiple ways—phone, email, social media—to reach out to service providers. How well do you respond to customers online?
Angie’s List is getting ready to host the second annual Festival of Service. Spend three days learning, networking, being entertained and enjoying the 2015 Angie’s List Grand Prix of Indianapolis.
From starting a new business to maintaining a successful one, licenses and permits are important for both legal reasons and providing comfort to customers. Businesses that do not comply can face hefty fines, liabilities and lost credibility.
Based on Angie’s List member responses, the top five things they found to be most important while evaluating their health care experiences were...
A survey released in the Journal of the American Medical Association found that more patients are turning to online physician review sites to find information on health care providers.